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India based private sector bank, IDBI bank on Friday announced the launch of its 24×7 WhatsApp banking services for its customers.
The bank in its statement said, “The launch of WhatsApp Banking services is a part of a sustained initiative the bank has taken to enable the customers to access banking services remotely at their convenience. The service will be offered through a dedicated WhatsApp verified number ensuring end to end encryption.”
“WhatsApp Banking facility shall enable IDBI Bank customers to avail various essential banking services such as account balance information, last five transactions, request for a Cheque book and an Email statement, Interest Rates, as well as details of the IDBI Bank branches/ATMs in the vicinity, to begin with,” bank said.
Speaking on the launch, Rakesh Sharma, MD & CEO, IDBI Bank said, “IDBI Bank has always focused on taking initiatives that add to the customer convenience in availing seamless banking experience. The launch of banking services on WhatsApp is yet another initiative in this direction through which IDBI Bank aims at creating ease of accessibility and convenience for its customers by offering an instant solution to their immediate basic banking needs from the comfort and safety of their homes”