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ML-Powered Workforce Management in BPOs

Vikas Wahee -
Managing workforce efficiency in BPOs requires managers to juggle multiple variables in real time. On the one hand, they are pressured by evolving client...
AI

Should Indian Techies be Worried about AI Taking Their Jobs?

Hitesh Gupta -
Artificial intelligence (AI) has made significant inroads into the Indian technology industry. While the potential of AI and automation is undeniable, it also raises...
Gaming

Gaming for Good: Boosting the Indian Gaming Community through Technology

Sanjoy Bhattacharya -
The Indian gaming industry is transforming remarkably, driven by technological advancement and a growing passion for gaming. As this community expands, it presents a...
Opinions

Datacenter trends in 2024

Piyush Somani -
Data centers are undergoing a significant transformation, driven by emerging technologies and evolving customer needs. Key developments revolutionizing the way data centers operate and...
Business

Shaping the Retail Landscape: Staying Ahead with Data and Technology

Varun Tangri -
The retail industry in India contributes considerably to the country's economic growth, comprising 10% of the GDP and generating employment for 8% of the...
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AI

Gen AI: Empowering Inclusive Digital Lending Growth

Anil Sinha -
In the rapidly evolving landscape of artificial intelligence (AI), the choice of model can make or break the success of your project. With an...
AI

Enhancing patent examination with AI

Manish Sinha -
AI has been recognized as a key asset in developing India's technological capabilities. And with the widespread use of AI across all industries, facilitating...
AI

Dollars and Sense: What are the Best Practices for General AI Cost Optimisation in Cloud Computing?

Bhaskar Ganguli -
As establishments gradually exploit the competence of artificial intelligence (AI) in the sphere of cloud computing, the prerequisite to adjust expenditures linked with general...
Opinions

Beyond Cookies: Exploring the Evolution of Affiliate Marketing in a Privacy-Centric Landscape

Prady -
The affiliate marketing landscape is undergoing a significant transformation as privacy concerns and regulatory changes reshape the digital ecosystem. Traditionally, affiliate marketing has relied...
Inside

How GCCs Are Adapting to Attract and Retain Top Performers

Ravi Tangirala -
Global Capability Centres (GCCs) in India have evolved and moved away from their traditional identity as a center for IT support, Operations, or Contact...
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