Skit partners with SoftwareONE India to deploy voice Ai powered contact center

India based leading voice AI company, Skit has announced its partnership with SoftwareONE to streamline the cloud infrastructure for its suite of speech and language solutions that enable responses in 16+ languages covering over 160+ dialects, replicating human-like conversations. 

“SoftwareONE’s extensive experience and sales and services capabilities will help bring Skit’s solutions to leading enterprises across sectors, automating their contact centers using AI based voice solutions,” the statement said.

SoftwareONE enables commercial, technology, and digital transformations using IP and technology driven services. Clients can modernize applications and migrate critical workloads on public clouds while optimizing related software and cloud assets. SoftwareONE has a salesforce in 12 cities across India with key capabilities in helping customers migrate to the public cloud and offering a complete set of managed services.

“This partnership will make Skit’s intelligent voice solutions available to clients across SoftwareONE’s customer base, tapping diverse sectors, including BFSI, E-Commerce, Consumer Goods and Manufacturing in India,” it added.

Commenting on the partnership, Sourabh Gupta, Co-founder & CEO of Skit said, “We are pleased to join hands with SoftwareONE to help our clients streamline their cloud infrastructure and enhance their overall customer experience using Skit’s AI. Through this association, we aim to take our technology to global markets replicating similar approaches, to solve bigger problems around voice for a wider audience.”

Speaking on the development, Varun Paliwal, Managing Director India & Fed Leader India & Middle East, SoftwareONE said, “As SoftwareONE India is continuously expanding its portfolio through industry-specific innovative solutions and business advisory, collaboration with Skit will further enhance the business productivity offering for our customers through advanced tech. This partnership will unlock tremendous customer value by simplifying the deployment and management of the entire application and cloud stack.”

Currently, Skit and SoftwareONE are partnering in India. The partnership is expected to target an addressable market of USD 200 million (approximately) in India. The skit has been expanding its footprints into SouthEast Asia and the USA.