Mumbai based image management and soft skills training institute, Image Consulting Business Institute (ICBI) has announced its partnership with Enterprise-grade cloud-based SaaS CRM platform Kapture CRM.
In a statement issued, the company said, “The partnership will allow ICBI to use Kapture CRM platform to manage and optimize its sales and customer service process.”
Speaking on the partnership, Rakesh Agarwal, Managing Director Of ICBI said, “We are very thankful to the team at Kapture CRM for enabling several customizations tailored to our business needs and process. ICBI has benefited greatly from Kapture’s efforts to understand our real issues and finding a way to handle them through their system. Their quick responses and high-quality services have impressed us very much. We’re looking forward to working with them.”
“ICBI has a very unique business model compared to the rest of our clients. As we learned about their special CRM requirements, our team was excited to work with them and make it happen. ICBI, fueled by Kapture CRM, has driven better engagement and communication with its customers and consultants,” Sheshgiri Kamath, CEO of Kapture CRM added.