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Topics: customers

AI-Powered Customer Engagement in Ecommerce

In several business areas, including ecommerce, artificial intelligence (AI) has made major advancements. Businesses are using AI to improve client engagement and enhance satisfaction...

“Techonlogies have transformed underwriting and customer onboarding processes,” says Nageen Kommu, CEO of Digitap

On Wednesday Evening, Nageen Kommu, Co-founder & CEO of Digitap sat down with the TechGraph editorial team for a wide-ranging interview. We discussed Digitap’s...

In conversation with Automovill’s CEO Mridu Mahendra Das

Today we speak with Mridu Mahendra Das, Co-founder & CEO of Automovill to understand how Automovill is shaping the auto servicing industry through its...

Adtech space has been dominated by a few DSPs: Mani Gopalaratnam, CEO of Resulticks

Speaking to TechGraph, Mani Gopalaratnam, CEO & CTO of Resulticks has said, "The programmatic or marketing ad tech space has been dominated by a...

Kapture CRM appoints Jagadeesan Kumar as CFO

Kapture CRM has appointed Jagadeesan Kumar as its Chief Financial Officer and Head of Corporate Development. His appointment comes at a time when the...

Tech Mahindra, Pegasystems to Provide Innovative Solutions to Customers Globally

Tech Mahindra has today announced that it has expanded its collaboration with long-standing partner Pegasystems to create an expanded ecosystem over the next five...

Kyndryl partners with Red Hat to Advance IT Automation for Multicloud Infrastructure

Red Hat has today announced a strategic partnership with Kyndryl to help customers embrace open, differentiated automation technologies and managed services to modernize core...

KreditBee forays into the Digital Gold space in partnership with SafeGold

KreditBee has announced its partnership with SafeGold, a digital platform building an ecosystem that enables consumers to transact in gold digitally to launch ‘KreditBee...

Organizations need equal participation by women in the workforce

Making it big in the professional world is no cakewalk – more so for women. However, today, women are breaking the glass ceiling and...

Everstage secures $13 Mn in series A round

Everstage, a Chennai and Delaware-based SaaS company that provides a modern sales commission management platform has raised $13M in Series A round funding led...

Snapdeal partners with Cashfree Payments to offer an instant refund for CoD orders

India settled leading value commerce platform, Snapdeal has announced its partnership with Cashfree Payments, to offer instant processing of refunds against Cash on Delivery...

Bizongo acquires Clean Slate; plans to equip Indian factories with IoT

Bizongo, a leading full-stack B2B trade enablement platform has announced the acquisition of Mumbai-based IoT and Real-Time Location Services (RTLS) solutions provider Clean Slate...

Call Management CRM Runo bags $500K in Pre Series A round from Unicorn India Ventures

New age Call Management CRM Runo, with a complete SIM-based Calling Solution for outbound and sales teams, has raised $500,000 in a Pre Series...

Cashfree Payments partners with Furlenco to offer instant payout service

India based leading fintech player, Cashfree Payments has announced its partnership with Furlenco to offer a  security deposit refund experience for its customers, through...

Delhi tops demand for both e-scooters & e-cars: JustDial Consumer Insights report

Rising fuel prices and increasing pollution levels have pushed up the demand for electric vehicles with electric scooters emerging as the most preferred eco-friendly...

Tips for Fashion Students to Sustain in AI Revamped Industry

As a strong demand for Fashion-forward clothing is increasing, the fashion industry in India is booming to a phenomenal extent. As per the report,...

GrayQuest ties up with SBM Bank to boost access to quality education

India based education fintech company GrayQuest has announced its partnership with SBM Bank to facilitate access to affordable funds for clients. "Through the partnership, SBM...

Paytm Bank partners with Suryoday Small Finance Bank for Fixed deposit service

Digital Banker, Paytm Payment Bank has announced its partnership with Suryoday Small Finance Bank to facilitate fixed deposit services for its account holders. "With this...

Crosser announce strategic partnership with Avantech

Sweden based Streaming Analytics and Integration software developer, Crosser has today announced a strategic partnership with Advantech to empower global industries with advanced edge...

Bank of Baroda inks deal with Kwik ID for video KYC solutions

Leading public sector lender, Bank of Baroda on Thursday announced their move into the much-hyped Video customer onboarding space with leading Video KYC platform,...

CRG solutions joins SingleStone as Value-added reseller partner

SingleStone has today announced its partnership with CRG solutions as a value-added reseller partner for its India and ASEAN business. "As a part of the...

Airtel Business launches Customer Advisory Board to co-create its future products

In a bid to enable customers to be equal stakeholders in the company's innovative product development journey. Airtel Business, a B2B unit of Bharti...

Sqrrl partners with ICICI Bank for ‘Mine’

India based saving and investment management app, Sqrrl has announced its partnership with ICICI Bank to provide a goal-based investment platform for 'ICICI Bank...

Kwik.ID records 300% increase in video KYC

Kwik.ID an RBI complaint AI-based video KYC solution developed by Think Analytics has recorded an increase of 300% in the adoption of its services...

Edelweiss General Insurance launches ‘Edelweiss Switch’ app-based Motor OD floater policy

India's first cloud-native insurer, Edelweiss General Insurance (EGI) on Thursday announced the launch of 'Edelweiss SWITCH', an app-based Motor OD floater policy to allow...

Shadowfax raises $60 million in series D round funding from Flipkart, Eight Roads Venture, World Bank’s IFC, and others

India based logistics startup Shadowfax has raised $60 million in series D round funding from Flipkart, Eight Roads Ventures, and few others. The new round...

Government scraps 5 percent import duty on open cell TV panel

In a bid to boost domestic manufacturing, the government has removed 5 per cent custom duty imposed on import of open cell TV panel,...

IBM is using AI to create chatbots more emphatic

Chatbots may have become ubiquitous in recent times, assisting businesses in everything from bill payments to customer services, but these automated algorithms still struggle...

India’s largest bank SBI to suspend, internet banking services for few customers

India's largest bank, State Bank of India is planning to suspend the access of internet banking services for some of its customers who have...

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