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In this interview, MSys Technologies, Founder MD & CEO, Sanjay Sehgal spokes about the company’s dynamic role in India’s startup ecosystem and how MSys is driving India’s digital economy through technological innovation.
Read the complete interview:
TechGraph: Could you help give a sense of how far MSys Technologies has come since its existence?
Sanjay Sehgal: MSys Technologies embarked on its journey with an audacious vision to maximize the value, enterprises & ISVs get from their products throughout their entire lifecycle. A vital purpose always drove us to chart a course for scientific, data-intelligent, yet intuitive, and design-led end-to-end product engineering services that propel our customers to unprecedented success.
We started our journey with a small team of fearless trailblazers and today have a legion of 2000+ triumphant MSysians, poised to conquer the world. Our reach knows no bounds as we proudly cater to clients spanning the globe, including top Fortune 100 companies, and several Unicorns, and have offices in the USA, India, Vietnam, Malaysia, and Australia.
Together with our clients, we embark on a journey of co-creation, fashioning innovative solutions that transform their technological landscapes and propel their product adoption to new heights. We empower them to surge ahead and achieve their goals with unwavering confidence.
Our product engineering teams, with proven experience, passionately fine-tune all steps of PDLC. In a world where innovation reigns supreme, MSys Technologies stands tall, relentlessly driving toward the future of technology.
TechGraph: How do you see technology companies like MSys Technologies impacting India’s digital economy, and what role do you believe they play in shaping the future for technology-enabled businesses?
Sanjay Sehgal: We could play a crucial role in shaping India’s digital economy. We have driven digital transformation by enabling businesses to leverage technology, streamlining operations, and enhancing customer experiences. We have fueled economic growth and competitiveness by empowering businesses across sectors to embrace digitalization.
Additionally, we contribute significantly to job creation and skill development, hiring and training a diverse workforce, and fostering a culture of continuous learning. By nurturing talent and promoting technological proficiency, we are helping empower the overall workforce in India.
We also serve as catalysts for entrepreneurship and innovation, collaborating with startups and providing resources and mentorship. This support system encourages the development of new ideas and products, fostering a vibrant startup culture and driving the dynamism of India’s digital economy.
As these companies expand globally, they enhance India’s reputation as a global technology hub, attracting foreign investments and boosting the country’s competitiveness on the global stage. They also prioritize digital inclusion, bridging the divide by bringing technology benefits to underserved communities and rural areas. By empowering individuals with digital skills and access to information, we contribute to economic and social upliftment, creating a more inclusive digital economy.
TechGraph: With the rapid pace of technological advancement, how does MSys Technologies stay ahead of the curve and keep up with emerging trends?
Sanjay Sehgal: We use a multifaceted approach to manage an ever-changing technology environment. We invest in continuous research and development (R&D) to explore technological advancements like AI, ML, Blockchain, and IoT. By actively engaging in collaborations and partnerships, we exchange knowledge and gain insights from industry leaders, startups, and research institutions.
MSys Technologies embraces an agile and adaptive culture, allowing us to respond quickly to market changes and incorporate emerging trends into our strategies. We prioritize talent acquisition and development, recruiting skilled professionals, and providing training programs for ongoing skill enhancement.
Additionally, our thought leadership and industry involvement in events and forums contribute to our understanding of industry challenges and help us anticipate emerging trends and stay ahead of the curve.
Our impeccable combination of research, experience, and expertise is helping clients to unleash the power of the cutting-edge tech revolution to architect perennial revenue streams and deliver a seamless and omnichannel customer experience.
TechGraph: How does MSys Technologies approach diversity and inclusion within the company, and what steps are they taking to ensure a more equitable and inclusive workplace?
Sanjay Sehgal: Diversity and inclusion are a cultural pair, and MSys Technologies has strong diversity goals. We are home to people of multiple ethnicities, races, cultures, and thus, mindsets.
Employees from diverse backgrounds are hired globally to enhance talents and improve employee collaboration. With so much diversity, people feel different, see things differently, and react differently. Therefore, it is even more necessary to protect and nurture human emotions.
- We launched the #ResumeWithMSys campaign that can bring back the talented women who took a break from the professional IT world for some reason. We need our women to resume their passions.
- We strictly follow a flat hierarchy that refines the communication between an employee and the management, shortening the communication cycle and eliminating any Red Tape. Employees can bypass their manager and walk to their super-bosses or even me.
- Maintaining fair treatment to curb negative sentiments through our multiple options, we keep employee dissatisfaction at bay and their morale high. We have created a free culture backed by an open-door policy to motivate employees to speak about injustice without fear of backlash.
- To address any complaints of Sexual Harassment and ensure implementation of the Policy across all the locations of MSys, we have constituted committees like Apex Committee and Internal Complaints Committee (ICC) for each region/location/place.
We foster an inclusive culture, prioritize diverse talent acquisition, support Employee Resource Groups, provide training and development programs, and ensure equal opportunity and fair treatment.
TechGraph: How do you see technologies namely AI, ML, and Data Science, about their relevance across the sector? What does the future look like?
Sanjay Sehgal: The Indian market is experiencing a surge of enthusiasm for Artificial Intelligence (AI) and Machine Learning (ML), creating a thrilling landscape of possibilities.
According to the International Data Corporation, the market is projected to skyrocket to a staggering $7.8 billion by 2025. This remarkable growth is propelled by the widespread adoption of AI technologies across various sectors, including education, healthcare, and agriculture. The innovation happening in the AI field is nothing short of astounding.
In this dynamic environment, startups harness the power of AI technologies such as Natural Language Processing (NLP), computer vision, ML, and Deep Learning (DL) to develop groundbreaking products and services.
These innovations have accelerated even further in the post-COVID-19 era, fueled by the rapid expansion of digital transformation, immersive experiences, augmented realities, blockchain technologies, and the exciting realm of Web3. Notably, the cost of implementing AI solutions has become more accessible, leading to a surge in adoption rates that show no signs of slowing down.
At MSys Technologies, we are committed to propelling our growth into overdrive. We have forged strategic partnerships with industry giants like Google Cloud Native Computing Foundation and Amazon, enabling us to fuel new product development, particularly in the realms of FinTech and Digital Transformation.
Additionally, our enterprise’s strategic organic growth will be propelled by next-generation technologies such as Cloud-Native, AI/ML, Big Data, IoT, Blockchain, Automation, and UX/UI, ensuring we deliver unparalleled customer experiences that leave a lasting impact.
The possibilities are limitless, and together, we will reshape industries and revolutionize the way businesses operate.
TechGraph: Can you walk us through the company’s growth strategy and any plans for expanding into new markets or industries?
Sanjay Sehgal: We have numerous ambitious plans for future growth and expansion. We plan to increase our revenue by 40-50% towards the end of the year 2023 despite the downturn in the US and achieve 5X growth by 2025 with 10,000+ employees. Keeping abreast with the trends in the product engineering outsourcing market and the expectations of our clients, we are expanding on our:
- Global Development Centers (and supply chains) and
- End-to-end FinTech Product Engineering services, including
- AI-Powered Scalable Bot Frameworks,
- Payments, Digital Wallets, and Apps,
- Loyalty Solutions,
- Digital Transformation, and
- SaaS Engineering
We are also on an acquisition spree to expand our Storage Engineering and Digital Transformation capabilities. We are in the process of acquiring one or two companies by the end of the year 2023. We envision our Global Development Centers to serve as intelligent and progressive benchmarks for modern outsourcing, serving as one-stop, cost-optimized centers for companies looking to outsource their end-to-end product engineering requirements.
TechGraph: How does MSys Technologies balance the need to innovate and push boundaries with the need to maintain stable and reliable systems for its clients?
Sanjay Sehgal: We have established a robust quality assurance process to strike the perfect balance between pushing boundaries and maintaining stability. We leave no stone unturned when it comes to ensuring the reliability and stability of our innovative solutions.
We meticulously analyze every aspect of our products through rigorous testing methodologies, such as functional testing, performance testing, and security testing. This attention to detail allows us to identify and resolve any potential issues before deployment, giving our clients the confidence, they need to trust our services.
At MSys Technologies, we believe in continuous improvement, so we embrace an iterative development approach. Whether it’s Agile or DevOps, we value the power of incremental progress. This agile mindset enables us to introduce innovative features and enhancements while maintaining the stability our clients rely on. Our team’s dedication, persistence, and unwavering commitment to excellence drive us to deliver innovative solutions that surpass expectations.
We also stay in regular touch with our loyal customers, who are not just patrons; they are partners who provide us with invaluable feedback and insights. Their honest input fuels our innovation and drives us to customize our products to meet the ever-evolving market demands.
We ensure our solutions stay ahead of the curve by listening to their needs. We are driven to innovate and create solutions that benefit our clients and contribute to the community’s betterment. We take immense pride in our work, knowing we are making a positive impact.