HomeInterviews“The future of HR is AI,” says Yogita Tulsiani MD of iXceed Solutions

“The future of HR is AI,” says Yogita Tulsiani MD of iXceed Solutions

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On Thursday Afternoon, Yogita Tulsiani, MD & Co-founder of iXceed Solutions sat down with the TechGraph editorial team for a wide-ranging interview. We discussed iXceed Solutions’ journey, trends in the HR sector, and more.

Read the complete interview here:

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TechGraph: Could you help give a sense of how far iXceed Solutions has come since its existence?

Yogita Tulsiani: Since its inception, iXceed has been considered a tech-savvy, AI-based, people-centric, recruitment firm. iXceed has built a robust framework to create valuable relationships with clients and people by providing efficient talent solutions.

Additionally, it leverages Artificial Intelligence and Machine Learning to build sustainable businesses and connect talent with global opportunities.

Presently, the company is moving on an astronomical growth trajectory from a revenue growth rate of 50% YOY in 2021 and is expecting to grow at 60% YOY by 2022.

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TechGraph: How are iXceed Solutions utilizing its sectoral expertise to help companies to find the right candidates?

Yogita Tulsiani: As a leading talent solution provider, we understand the needs of the industry and offer cost-effective talent solutions of high quality. The key aim of these solutions is to connect talent with global opportunities. Transparency & Integrity are ingrained in the cultural fabric of iXceed.

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Customer centricity is at the core of our business. We understand our customer’s requirements/ pain areas/gain areas thoroughly and tweak our solutions as per their needs. Hence, the industry / sectoral expertise gathered as a result of the cumulative years of experience of our team helps us in getting the exact match as per the requirement of our clients.

We redeploy the resources from the candidate pool we have as per their experience, which helps us to obtain operational efficiencies. Our Responsiveness is par excellence

TechGraph: How are technologies transforming the HR ecosystem? Do you think the trend had taken hold even before the Covid-induced disruptions?

Yogita Tulsiani: Technology is not only transforming the HR world but it is also transforming the whole world and especially after the Covid.
In the recruitment industry technology changed its most fundamental practices or replaced all hard work with smart work.

HR Tech is the application of emerging technologies to key HR processes such as AI (Artificial Intelligence), RPA (Robotic Process Automation), and ML (Machine Learning). It also managed to shape the future of the HR department in several ways as they help in Better Employee Scheduling and Tracking, Easier Access to Crucial Information, and many other things.

TechGraph: What are the new recruitment trends?

Yogita Tulsiani: As if we saw the graph of 2022 till now, it carries a lot of ups & downs. We witnessed a wave of hiring as after that we also saw the ‘Great resignation’ and ‘Great Layoffs’ but despite of all of these things now in the upcoming months, we saw more hiring not only IT sectors but also in many sectors like banking, Finance, Insurance and Real Estate, Restaurants and Hotels, Manufacturing and Other Services according to ManpowerGroup Employment Outlook Survey.

Also, nowadays HR leaders should be more focused on retaining talent and they break the stereotypes of hiring to hire a person from the same industry only. So yeah, these are the upcoming new recruitment trends.

TechGraph: While researching on iXceed Solutions, our editorial team stumbled upon that there are different services available on the platform. Can you explain more about them to our readers?

Yogita Tulsiani: Affirmative!! iXceed Solutions provides many services to the client apart from the recruitment services as we involve in digital marketing, and enterprise services in both we provide solutions regarding the services to our clients mostly focusing on Technology, IT Consulting, Engineering Consulting, and Education Media.

In digital marketing, we are specialized in Brand awareness strategies, influencer campaigns, Digital creatives, Audio & Visual Solutions, Research & Content generation, and Web development, and in enterprise service, there are more sub-services like it involved in app development, identity & access management, SAP and many more.

TechGraph: How do you prepare for the highly disruptive HR industry?

Yogita Tulsiani: We believe R&D is very important to keep pace with the highly disruptive HR industry. Steps we have taken in that direction like investing our time in R&D: We have introduced new lines of business around Digital solutions. Hr is that type of industry in that we need to be up to date all the time as we now use new-age technology like AI and ML to build a sustainable business. AI-based talent solutions are revolutionizing the way the industry looks at recruitment

AI/ ML streamlined processes & robust delivery, Maintaining the culture of the organization, acquiring and retaining talent: engaging a remote workforce, and most importantly the culture of customer & employee centricity.

TechGraph: How do you see technologies namely Artificial Intelligence and Machine Learning, with regards to their relevance across HR? What does the future look like?

Yogita Tulsiani: The future of HR is AI. These solutions have tools for augmenting the recruiter’s productivity as well as engaging candidates throughout the recruitment life cycle. AI/ML significantly reduces manpower costs, sourcing costs, and talent redeployment time and improves employer branding.

Also, recruiters leverage AI to leverage the shortlisting process. After the introduction of chatbots now, candidates get a better experience and also improve their response rate significantly.

TechGraph: How are iXceed Solutions leveraging technology to enhance the customer experience?

Yogita Tulsiani: Using the power of new-age technologies – Artificial Intelligence and Machine Learning, it allocates talent in the right way and identifies the internal capabilities of talent that further boosts the efficiency and productivity of the workforce.

iXceed Solutions is betting on optimizing the role of new-age technology solutions to create a better ecosystem for employees to work in. By automating and tracking relevant data, our endeavor is to help businesses expand and sustain in international markets that create a growth and learning culture for employees.

TechGraph: What is the roadmap for iXceed Solutions going forward?

Yogita Tulsiani: Once a wise man used to say that never show your cards before the game. Joke apart, for the upcoming years iXceed, has very ambitious plans. Focusing on creating a better ecosystem for employees to boost their growth and add value to themselves, create valuable relationships for businesses & people by providing efficient talent solutions, and Connect talent with global opportunities.

We are also planning to continue expanding in new geographies – the Middle East and the US and also to enhance the growth of two new service lines – Digital Marketing and Enterprise services. We expanded our footprints in the Asia Pacific and recently started working in South-East Asian and Middle East markets as well.

We are also aiming to increase the revenue growth by 40% YOY and become the employer of choice across Europe & Asia Pacific. To conclude, it intends to grow its global customer base.

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Krishna Mali
Krishna Mali
Founder & Group Editor of TechGraph.
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