The digital journey, starting from discovery to decision, has been notably discontinuous through time. Customers often visit a specific platform to view products, then...
The Banking, Financial Services, and Insurance (BFSI) sector has been using rule engines for decision automation, workflow management, and regulatory compliance for decades. These...
The work inside a call center has always depended on two things: speed and consistency. The pressure to answer faster, resolve quicker, and maintain...
Artificial Intelligence nowadays is going hand in hand with the health industry and the fast-moving digital age in ways, especially by plugging maximum gaps...
The advent of Generative AI is here to revolutionize the technological landscape and reimagine all conversations with customers. This is particularly true in the...
During an interview with TechGraph, Ganesh Gopalan, Co-founder of Gnani.ai, discussed how voice-based AI, built on custom Small Language Models (SLMs), improves customer experiences...
Speaking to TechGraph, Ramesh Kumar, Co-founder of Arihant Webtech discussed, how the company adapts its SEO strategies to incorporate voice search popularity and its...
Leading Voice AI startup, Skit has announced the appointment of two new members to its leadership team based out of Bangalore, India.
The startup has...
