Topics: Customer Service

AI-Powered Customer Engagement in Ecommerce

In several business areas, including ecommerce, artificial intelligence (AI) has made major advancements. Businesses are using AI to improve client engagement and enhance satisfaction...

Borzo General Manager Eugene Panfilov On Solving India’s Hyperlocal Delivery Puzzle

During the interview with TechGraph, Eugene Panfilov, General Manager of Borzo for the India and Brazil region, discussed the company's innovative approach to providing...

Unlocking Business Efficiency: The Rise of Generative AI in Customer Support

In the swiftly evolving landscape of business, the intersection of technology and customer support has never been more prominent. As we step into 2023...
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Anton Tomchenko Joins Hexaware as Chief Revenue & Solutions Officer For Digital & Software Services

Hexaware Technologies, a leading global provider of IT services and solutions, announced the appointment of Anton Tomchenko as its Chief Revenue & Solutions Officer...

5 Ways to Give Stakeholders the Best Impression of Your Business

In the world of B2B, there are a lot of people that we need to please. Our stakeholders are critical for building trust, attracting...

The Effect of AI on Consumer Experience

We are at the cusp of an AI revolution, where technology that was once reserved for the realm of science fiction is now rapidly...
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“Techonlogies have transformed underwriting and customer onboarding processes,” says Nageen Kommu, CEO of Digitap

On Wednesday Evening, Nageen Kommu, Co-founder & CEO of Digitap sat down with the TechGraph editorial team for a wide-ranging interview. We discussed Digitap’s...

In conversation with Automovill’s CEO Mridu Mahendra Das

Today we speak with Mridu Mahendra Das, Co-founder & CEO of Automovill to understand how Automovill is shaping the auto servicing industry through its...

5 Problems That Need Addressing To Elevate And Grow Your Small Business

It seems like everyone is saying that the internet is changing everything. From social media to e-commerce, the world has become smaller and more...
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Adtech space has been dominated by a few DSPs: Mani Gopalaratnam, CEO of Resulticks

Speaking to TechGraph, Mani Gopalaratnam, CEO & CTO of Resulticks has said, "The programmatic or marketing ad tech space has been dominated by a...

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