India's Budget 2025-26 Coverage
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Topics: Customer Analytics

Bank

Godrej Capital’s Gen AI Plan: CTO Jyothirlatha B on SAKSHAM AI and the Future of Financial Services

Speaking to TechGraph, Godrej Capital CTO Jyothirlatha B shared how the company is harnessing GenAI to accelerate credit assessments and enhance customer service. She...
Inside

5 Problems That Need Addressing To Elevate And Grow Your Small Business

It seems like everyone is saying that the internet is changing everything. From social media to e-commerce, the world has become smaller and more...
AI

Report: Most of the Indian businesses does not compile with AI, Customer Analytics and Digital integration

While businesses in India are looking at several customer experience (CX) technologies such as customer analytics, Artificial Intelligence (AI), and digital integration, most of...

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