B2B relationship intelligence service provider, Staircase AI has raised $4 million in a series seed funding round from StageOne Ventures, and Disruptive AI.
“We are very excited that StageOne Ventures and Disruptive AI have placed their confidence in Staircase AI,” said Ori Entis, Co-founder & CEO of Staircase AI. “Only an AI-based system that fuses and analyzes large amounts of customer data can provide the deep insights needed to help companies better understand, retain and grow their customers. This investment will help us scale our engineering and accelerate our go-to-market plans.”
Founded by Ori Entis and Lior Harel and is based in the US with an R&D team in Israel. Staircase AI uses advanced machine learning to analyze thousands of digital engagements between companies and their existing customers.
“It is the magic of AI to disrupt the Customer Success paradigm – with superhuman capabilities over millions of data points, relationships could be managed greatly”, said Yorai Fainmesser, General Partner at Disruptive AI. “Staircase AI can help enterprises ramp up their relationships in a click, scale their ability to assess a customer, and drive annual recurring revenue to record levels.”
“Customer Success teams struggle with complex relationships with their clients, and lacking intelligent analytics tools, they have been unable to effectively nurture and expand their relationship to the full potential,” said Yuval Cohen, Managing Partner at StageOne Ventures. “Through relationship intelligence powered by Staircase AI, companies can determine whether they are ready to upgrade their service, maintain their existing service level, or are at churn risk.”