Topics: customer

AI-Powered Customer Engagement in Ecommerce

In several business areas, including ecommerce, artificial intelligence (AI) has made major advancements. Businesses are using AI to improve client engagement and enhance satisfaction...

Borzo General Manager Eugene Panfilov On Solving India’s Hyperlocal Delivery Puzzle

During the interview with TechGraph, Eugene Panfilov, General Manager of Borzo for the India and Brazil region, discussed the company's innovative approach to providing...

Unlocking Business Efficiency: The Rise of Generative AI in Customer Support

In the swiftly evolving landscape of business, the intersection of technology and customer support has never been more prominent. As we step into 2023...

Anton Tomchenko Joins Hexaware as Chief Revenue & Solutions Officer For Digital & Software Services

Hexaware Technologies, a leading global provider of IT services and solutions, announced the appointment of Anton Tomchenko as its Chief Revenue & Solutions Officer...

In conversation with Automovill’s CEO Mridu Mahendra Das

Today we speak with Mridu Mahendra Das, Co-founder & CEO of Automovill to understand how Automovill is shaping the auto servicing industry through its...

Adtech space has been dominated by a few DSPs: Mani Gopalaratnam, CEO of Resulticks

Speaking to TechGraph, Mani Gopalaratnam, CEO & CTO of Resulticks has said, "The programmatic or marketing ad tech space has been dominated by a...

Tech Mahindra, Pegasystems to Provide Innovative Solutions to Customers Globally

Tech Mahindra has today announced that it has expanded its collaboration with long-standing partner Pegasystems to create an expanded ecosystem over the next five...

Organizations need equal participation by women in the workforce

Making it big in the professional world is no cakewalk – more so for women. However, today, women are breaking the glass ceiling and...

Everstage secures $13 Mn in series A round

Everstage, a Chennai and Delaware-based SaaS company that provides a modern sales commission management platform has raised $13M in Series A round funding led...

Moneyboxx Finance plans to double its workforce by 2023

Moneyboxx Finance Limited (Moneyboxx) – an NBFC that provides small-ticket business loans to micro and small enterprises will double its headcount by 300 professionals,...

British Automobile brand One Moto India collabs with Reliance General Insurance for easy insurance service

British automobile brand One Moto India has announced its partnership with Reliance General Insurance to offer easy insurance services for its customers. Following the partnership...

Coffee brand Blue Tokai extends its Pre-Series B round

Blue Tokai Coffee Roasters, India’s largest specialty coffee brand, has inducted Negen Capital and Mauryan Capital as its latest investors in an extension of...

Y Combinator backed fintech startup Volopay snaps $29 Mn in Series A round

Volopay, a Y Combinator-backed Singapore-based fintech startup has secured $29 Million in series A, a mix of equity and debt, to enter the Indian...

Tech Mahindra enters in Metaverse space, launches TechMVerse to drive commerce

Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions, today announced the launch of TechMVerse, its Metaverse practice...

Java Capital leads $250K funding round for BharatX

Karnataka-based fintech startup, BharatX has raised $250,000 in pre-Series seed round funding led by Java Capital. The seed round funding also saw participation from other...

Cashfree Payments partners with Dvara Solutions for digital distribution and collection services

Leading payments and API banking solutions company, Cashfree Payments has announced its partnership with Dvara Solutions to offer digital disbursements and collections services to...

Mswipe inks deal with OneCard to offer EMI at POS

Mswipe has announced its partnership with OneCard to offer no-cost Equated Monthly Instalments (EMI), across its 2.50 lakh strong retailer network. "The partnership will enable...

“Expects sales of Rs 150 crore during Diwali season,” Says WonderChef MD Ravi Saxena

Speaking to TechGraph, Ravi Saxena, Managing Director and Co-founder of WonderChef said, "Diwali is indeed going to be cheerful this year for the kitchen...

Transerve partners with HERE Technologies for location intelligence services

India based location intelligence service provider, Transerve on Monday said, "It has signed a partnership agreement with HERE Technologies to enhance location intelligence service." As...

KreditBee issues over 1,00,000 cards in 60 days of launch

India-based leading fintech startup, KreditBee has announced that it has issued over 1,00,000 cards, within the 60 days of the launch of its KreditBee...

Vu becomes highest selling television brand during Flipkart Big Billion Days sale

Vu Televisions continues to dominate India's Luxury TV market as it once again becomes the highest-selling TV brand at Flipkart's Big Billion Days sale....

Home décor startup KraftInn draws fresh funds from NVCL

Assam-based home décor startup, KraftInn has announced that it has raised an undisclosed amount in series seed round funding from NEDFi Venture Capital Ltd....

Savvy & Effective Ways To Boost Your Business’s Sales

The goal for most businesses is to make as many sales as possible. Thereby ensuring the largest profits and revenue. Yet achieving this goal...

Customer Support Automation – The Future of Customer Service

Gone are the days when customers would have to wait for long on calls while support agents manually looked up the information needed to...

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