The work inside a call center has always depended on two things: speed and consistency. The pressure to answer faster, resolve quicker, and maintain...
Across a wide range of demographics, including gamers, fitness enthusiasts, business executives, and remote workers, the use of headsets has dramatically increased. Headsets are...
In a conversation with the TechGraph editorial team, Sourabh Gupta, Co-Founder & CEO of Vernacular.ai, said: “Voice is the future of human and machine...
India-based eCommerce company Snapdeal on Wednesday said, "It has established a call center in Shimla, Himachal Pradesh, to handle the growing demand of customer...