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Cyber Insurance Gaps: Why Indian Businesses Discover Their Risks Too Late

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The increasing frequency and severity of cyberattacks have made cyber insurance an essential component of risk management for businesses worldwide. However, despite the growing threat landscape, many Indian businesses, especially small and medium enterprises (MSMEs), continue to operate without adequate cyber insurance or security measures. This article explores the reasons behind the cyber insurance protection gap in India, drawing insights from recent reports and studies.

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Low Awareness and Understanding of Cyber Risk

One of the primary reasons for the cyber insurance protection gap in India is the lack of awareness among business leaders about the real financial and reputational risks posed by cyber threats. According to a report, even in the UK, where cybersecurity awareness is relatively high, 43% of businesses reported experiencing a cyberattack in the past year. In India, where cybersecurity awareness is still evolving, many businesses may underestimate the importance of basic cyber hygiene, leading to underinvestment in both security infrastructure and insurance coverage.

The lack of awareness is more pronounced among SMEs, who often don’t have the resources and expertise to effectively manage cyber risks.

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Perceived High Costs and ROI Uncertainty

Many Indian companies view cyber insurance as an expensive and non-essential expenditure. A report highlights that even in the UK, cost is cited by 26% of businesses as a major obstacle to adopting cyber security measures. In India, where budget constraints are more acute, especially among SMEs, the perceived lack of clear return on investment (ROI) discourages adoption. However, the report shows that basic cyber measures can reduce attack costs by up to 75%, saving an average of £3.5 million over ten years. This insight could be valuable for Indian businesses if communicated effectively.

The cost of cyberattacks in India is significant, with the average cost of a data breach reaching an all-time high. The financial impact of cyberattacks can be devastating, and businesses that invest in cyber insurance can mitigate these risks as well as transfer the financial burden to the insurers. However, the perceived high costs of cyber insurance premiums can be a barrier to adoption, especially for SMEs.

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Limited Internal IT Resources

Indian businesses often lack dedicated cybersecurity teams or internal IT expertise, making it challenging to assess risks or implement protective measures. Lack of internal IT resources are a barrier to adopting cyber security measures. Without the necessary technical capacity, companies are less likely to pursue cyber insurance or engage with brokers.

The lack of internal IT resources is a significant challenge for Indian businesses, particularly SMEs. Many businesses rely on external consultants or managed security service providers to manage their cybersecurity needs. However, this can lead to a gap in continuity and consistency in cybersecurity practices.

Fragmented Regulatory Landscape

Unlike the UK, which is exploring policy levers such as tax relief and compulsory cyber standards, India’s regulatory framework around cyber insurance is still evolving. The absence of mandatory reporting, minimum standards, or incentives for cyber investment contributes to the slow uptake of cyber insurance. Businesses are not compelled to act unless directly impacted by a breach.

The regulatory landscape in India is expected to change with the upcoming Digital Personal Data Protection Bill, which is expected to introduce provisions that would enforce more transparency and accountability. The bill has provided talking points around the exposures and costs that can be incurred by Companies, in case of a breach. The bill may also provide a framework for businesses to manage personal data and cybersecurity risks.

Non-Tailored Insurance Products

Cyber insurance offerings in India are often generic and not tailored to the specific needs of different sectors or business sizes. A report emphasizes the importance of segmentation-based analysis to understand risk profiles. Without customized solutions, Indian businesses struggle to see the relevance or value of cyber insurance.

The lack of tailored insurance products is a significant challenge for Indian businesses. Many businesses require customized solutions that address their specific cybersecurity needs. Insurers must develop products that cater to the unique needs of different sectors and business sizes.

Rising Costs of Cyberattacks

The cost of cyberattacks in India touched $2.35 million in the first half of 2024. The financial impact of cyberattacks can be devastating, and businesses that invest in cyber insurance can mitigate these risks.

The rising costs of cyberattacks are a significant concern for Indian businesses. The costs include not only the direct financial losses but also the reputational damage and loss of customer trust. Businesses that invest in cyber insurance can protect themselves from these costs and ensure business continuity.

The cyber insurance market in India is growing rapidly, with the market size valued at $582.2 million in 2024 and projected to reach $6,907.8 million by 2033, exhibiting a growth rate of 29.26%. The increasing awareness among individuals and businesses about the need for proactive risk management and mitigation is driving the market growth.

The growth of the cyber insurance market in India is driven by the increasing demand for cyber insurance products. Businesses are recognizing the importance of cyber insurance in managing risks and protecting themselves from financial losses.

Key Challenges

Despite the growth prospects, the cyber insurance market in India faces several challenges, including:

  • Lack of Cybersecurity Maturity: Many Indian businesses, especially SMEs, lack strong cybersecurity measures and awareness about cyber threats.
  • Limited Availability of Cyber Insurance Expertise: India’s unique digital environment presents different risks that require tailored solutions from the cyber insurance industry.
  • Affordability of Premiums: Cyber insurance premiums can be high, especially for businesses with weak cybersecurity practices.
  • Data Sharing Concerns: Indian businesses may be hesitant to share sensitive information with cyber insurance companies due to data privacy concerns.

Recommendations

  • Raise Awareness: Businesses, insurers, and government bodies must work together to raise awareness about the importance of cyber security and the benefits of cyber insurance.
  • Offer Financial Incentives: Offering financial incentives, such as tax relief on cyber investments, could encourage businesses to invest in cyber security measures and insurance coverage.
  • Build Internal Capabilities: Businesses need to build their internal capabilities to assess and manage cyber risks.
  • Develop Sector-Specific Insurance Products: Insurers must develop customized solutions tailored to the specific needs of different sectors and business sizes.

Conclusion

The cyber insurance protection gap in India is a pressing concern that requires immediate attention. To bridge this gap, a multi-pronged approach is needed, including raising awareness, offering financial incentives, building internal capabilities, and developing sector-specific insurance products. Collaboration between insurers, government bodies, and industry associations will be key to driving adoption and resilience in the face of growing cyber threats.

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Amit Solanki
Amit Solanki
Amit Solanki, Head of Liability & Special Risks, Howden Insurance Brokers India.
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