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Conversational AI startup NLX has today announced the appointment of Dr. Joan Palmiter Bajorek as Head of User Research.
Dr. Joan Palmiter Bajorek holds over seven years of experience in strategy and execution for conversational AI products across healthcare, telecom, utilities, transportation, government, and customer service verticals. Will be leading NLX’s User Research team to help take the Voice Compass product to the next level through data-driven and user-centered approaches.
Speaking on the joining, Dr. Joan, said, “I was looking for a great team and with products that push the tech-forward. For me, it’s crucial to be with a team that values both my technical chops and strategic perspective on Voice AI.”
“Being a champion of the future of multimodal voice-enabled tech for years, it is a fantastic fit to join such a fast-moving, early-stage start-up as NLX, signing many clients and rapidly iterating multimodal experiences,” Dr. Jaon added.
Commenting on the appointment of joining, Anderi Papancea, CEO & Co-founder of NLX said, “We are thrilled to have Joan on board. Her breadth of technical expertise and world-class expertise in integrating Conversational AI is stellar and exactly what we need. Together, we can advance Voice Compass for a better user experience where customers can take self-paced, interactive, and multimodal journeys that guide them through the steps normally provided by a live agent.”