Topics: Customer Service

Adtech space has been dominated by a few DSPs: Mani Gopalaratnam, CEO of Resulticks

Speaking to TechGraph, Mani Gopalaratnam, CEO & CTO of Resulticks has said, "The programmatic or marketing ad tech space has been dominated by a...

Kapture CRM appoints Jagadeesan Kumar as CFO

Kapture CRM has appointed Jagadeesan Kumar as its Chief Financial Officer and Head of Corporate Development. His appointment comes at a time when the...

Tech Mahindra, Pegasystems to Provide Innovative Solutions to Customers Globally

Tech Mahindra has today announced that it has expanded its collaboration with long-standing partner Pegasystems to create an expanded ecosystem over the next five...
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Organizations need equal participation by women in the workforce

Making it big in the professional world is no cakewalk – more so for women. However, today, women are breaking the glass ceiling and...

CRG solutions joins SingleStone as Value-added reseller partner

SingleStone has today announced its partnership with CRG solutions as a value-added reseller partner for its India and ASEAN business. "As a part of the...

Customer Support Automation – The Future of Customer Service

Gone are the days when customers would have to wait for long on calls while support agents manually looked up the information needed to...
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IDFC First Bank launches video-based KYC facility for customers to open new savings accounts

India-based private bank IDFC First Bank has introduced its video-based KYC facility so that customers can open new savings accounts without the need to...

India’s largest bank SBI to suspend, internet banking services for few customers

India's largest bank, State Bank of India is planning to suspend the access of internet banking services for some of its customers who have...

Enrizon: Investing in Your Future

“A bright engineering student came to us with an aspiration to study abroad. She had lost her parents a few years ago and was...
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